Details

    • Type: Customer Defect
    • Status: Done (View Workflow)
    • Priority: Major
    • Resolution: Closed/Resolved by Caller
    • Affects Version/s: CFA 2021R1
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • VTask #:
      VTASK0445756

      Description

       Started around 6:05pm est on 2/27 when accessing EOM page 

      Looking at the error message in the email from Saturday night, this is our audit log, based on the response that the CFA EOM Web Service was sending back to us.

       
      The End Of Month webservice failed for store: 00241 - Southpark Mall (IL)
       for URI: https://ext.services.cfahome.com/eom-api/v1/survey/refills
       User name: ethan.hodges1
       The error message Body: {"value":20,"locationNum":"00241","businessPeriod":"2021-02-01","question":"refills","userGuid":"cc0fddc4908344e795bef331506b7f48"} Error: Internal Error
       
      Can we look into this error to try and figure out what was causing this?

        Attachments

          Issue Links

            Activity

              People

              • Assignee:
                Unassigned
                Reporter:
                Robert.Johnson Robert Johnson (Inactive)
              • Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

                  PagerDuty

                  Error rendering 'com.pagerduty.jira-server-plugin:PagerDuty'. Please contact your Jira administrators.