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  1. CFA MX
  2. CFAMX-21562

R4 Patch Back CLONE - Mobile is loading to a {"Message":""} error across the entire chain

    Details

    • Type: Customer Defect
    • Status: Done (View Workflow)
    • Priority: Major
    • Resolution: Done
    • Affects Version/s: CFA 2022R3
    • Fix Version/s: CFA 2022R4
    • Component/s: SSO
    • Labels:
      None
    • VTask #:
      VTASK0497928
    • Root cause - Reason:
      Functionality new
    • Root Cause:
      adding some logging to get more information

      Description

      CFA reported on Friday at 10:59 PM that Mobile is loading to a {"Message":""} error across the entire chain.
       
      Then at 11:19 PM they put an update that It appears that it has self-resolved to some degree
       
      Can you check what happened and why they see this issue on their side?
       
      I tried to replicate the issue on IE but couldn't get the same error, I tried in Chrome and I received this {"Message":""} error just one time then it worked fine.

        Attachments

          Issue Links

          Clones

          Customer Defect - CFAMX-21527 Mobile is loading to a {"Message":""} error across the entire chain

          • Major - Major loss of function.
          • Done

            Activity

              People

              • Assignee:
                charles.wheeler Charles Wheeler
                Reporter:
                wesam.el-gendy Wesam El-Gendy
              • Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

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