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  1. CFA MX
  2. CFAMX-7948 Collected Sales - Credit Reversal - Help Desk - Research Spike
  3. CFAMX-8008

Research what steps are taken when a credit reversal is required to undo an allocation

    Details

    • Sprint:
      CFAMX 2020R2 Sprint 2, CFAMX 2020R2 Sprint 3

      Description

      • Research what steps are taken when a credit reversal is required to undo an allocation
      • Document this process
      • Create a help desk script
      • How do you integrate the new script with the new MxConnect Help Desk Scripts CFAMX-7655

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            • Assignee:
              sree.surapaneni Sree Surapaneni
              Reporter:
              soma.dixon Soma Dixon (Inactive)
            • Watchers:
              1 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 8h
                8h
                Remaining:
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                5h

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