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  1. CFA MX
  2. CFAMX-8353

CLONE 2020R1 - 2020.R2(S3): TBC Reversal is not adjusting the customer balance correctly

    Details

    • Type: Testing Defect
    • Status: Done (View Workflow)
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: CFA 2020R2
    • Fix Version/s: CFA 2020R1
    • Component/s: customerSales
    • Labels:
      None
    • Root cause - Reason:
      Code defect
    • Source Code ID(s):

      Description

      Assigning a new customer to an existing TBC, when I check the customer balance, the adjustment to is not correctly reversing the amount owed.

      ex.
      Customer 1 TBC $5.00
      Assign to Customer 2 who has a credit of $20, so Customer 2's balance is now $15.00
      Reverse back to customer 1, the balance is -$25.00 instead of $20.00, the balance is correct in tbCustomerOnAccountBalanceEvent, but not in the customerInformation table.

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              • Assignee:
                charles.wheeler Charles Wheeler
                Reporter:
                soma.dixon Soma Dixon (Inactive)
              • Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

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