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Type: Testing Defect
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Status: Done (View Workflow)
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Priority: Major
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Resolution: Completed
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Affects Version/s: CFA 2020R3
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Fix Version/s: CFA 2020R4
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Component/s: HelpDesk
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Labels:None
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Source Code ID(s):
When entering a help article, the user must enter an external URL in order to Save the article, this should not be the case, the External URL is optional.
Steps:
- Login
- Navigate to Administration > Help Articles
- Add a new article, do NOT enter an External URL
- Click on Save
- Actual result
- Nothing Happens
- emlah log
System.NullReferenceException: URL cannot be null. at Mx.Web.UI.Config.WebApi.RESTController.ThrowExceptionIfParameterIsNullOrZeroOrEmpty(Object value, String parameterName) at Mx.Web.UI.Areas.Administration.Help.Api.HelpArticleController.PutHelpArticle(HelpArticle helpArticle) at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClassc.<GetExecutor>b__6(Object instance, Object[] methodParameters) at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken) --- End of stack trace from previous location where exception was thrown ---
- Expected result
- Help article is saved
I have also verified this in JAT - Staging and Prod work without the external URL
- Is Clone Of
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CFAMX-10825 CLONE 2020R3 - Help Articles require an External URL - They should not :)
- Done