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  1. CFA MX
  2. CFAMX-11762

Unable to submit Deposit in InFORM

    Details

    • Type: Customer Defect
    • Status: Done (View Workflow)
    • Priority: Major
    • Resolution: Done
    • Affects Version/s: CFA 2020R3
    • Fix Version/s: CFA 2021R1
    • Component/s: None
    • Labels:
      None
    • VTask #:
      VTASK0429862,VTASK0429854, VTASK0429855
    • Root cause - Reason:
      Code defect

      Description

      Stores 

      04318

      01378

      01389
      Users are receiving the error below when attempting to confirm daily deposit in InFORM.
        "Sorry unable to submit-might be another user who changed data"

      When entering totals in bill accepted the monies deposited total does not change

        Attachments

        1. 01418. inform err. Capture.PNG
          381 kB
          Cherlyn Thomas
        2. image-2020-09-09-04-29-12-473.png
          14 kB
          Caner Saritac
        3. image-2020-09-09-04-30-04-332.png
          30 kB
          Caner Saritac
        4. image-2020-09-09-04-30-40-895.png
          41 kB
          Caner Saritac
        5. image-2020-09-09-04-31-14-494.png
          33 kB
          Caner Saritac
        6. image-2020-09-09-04-41-48-926.png
          35 kB
          Caner Saritac
        7. image-2020-09-09-04-44-33-202.png
          42 kB
          Caner Saritac
        8. image-2020-09-22-19-14-43-459.png
          77 kB
          Charles Wheeler
        9. image-2020-09-22-19-15-12-869.png
          77 kB
          Charles Wheeler
        10. image-2020-09-23-08-48-48-479.png
          77 kB
          Charles Wheeler
        11. image-2020-09-23-11-26-18-651.png
          61 kB
          Charles Wheeler
        12. screenshot-1.png
          47 kB
          Caner Saritac
        13. screenshot-2.png
          41 kB
          Will Englefield

          Issue Links

          is blocked by

          Feature Request - CFAMX-11540 Production Defects

          • Blocker - Blocks development and/or testing work, production could not run.
          • Open
          Is Clone Of

          Customer Defect - CFAMX-11783 CLONE - 2020.R4 Unable to submit Deposit in InFORM

          • Major - Major loss of function.
          • Done

          Customer Defect - CFAMX-11784 CLONE - 2020 R3.1 Unable to submit Deposit in InFORM

          • Major - Major loss of function.
          • Done

            Activity

              People

              • Assignee:
                Cherlyn.Thomas Cherlyn Thomas
                Reporter:
                Robert.Johnson Robert Johnson (Inactive)
              • Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

                  Time Tracking

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                  Logged:
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