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  1. CFA MX
  2. CFAMX-12041

Orphan Cashier Helpdesk Script

    Details

    • Type: Customer Defect
    • Status: Done (View Workflow)
    • Priority: Major
    • Resolution: Done
    • Affects Version/s: CFA 2020R3.1
    • Fix Version/s: CFA 2021R1
    • Component/s: None
    • Labels:
      None
    • VTask #:
      VTASK0431290
    • Root cause - Reason:
      Code defect

      Description

      CFA noticed that there are now two Orphan Cashier Helpdesk Scripts in InFORM (see attached screenshot). The non-MMS one does not work and returns a server error. What is the difference between the two and why isn't the non-MMS one working?

      This is also occurring in testing

        Attachments

        1. MxHelpdeskscript.PNG
          MxHelpdeskscript.PNG
          34 kB
        2. Orphan Script (1).png
          Orphan Script (1).png
          29 kB
        3. screenshot-1.png
          screenshot-1.png
          25 kB

          Issue Links

          is blocked by

          Feature Request - CFAMX-11540 Production Defects

          • Blocker - Blocks development and/or testing work, production could not run.
          • Open

            Activity

              People

              • Assignee:
                Cherlyn.Thomas Cherlyn Thomas
                Reporter:
                Robert.Johnson Robert Johnson (Inactive)
              • Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

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