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Type: Customer Defect
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Status: Done (View Workflow)
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Priority: Major
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Resolution: Done
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Affects Version/s: CFA 2020R4
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Fix Version/s: CFA 2021R2
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Component/s: None
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Labels:None
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VTask #:VTASK0436285
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Root cause - Reason:Code defect
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Source Code ID(s):
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Root Cause:Code defect
Store 00581
The store had 2 Collected Sales on this date for $430.25 and $405.71. However, the CDS send these two amounts as 6 different payments. Both of these payments were applied to 3 different invoices, which is where the 6 payments in the CDS originate. I've attached the CDS for reference.
I've attached the CDS for 00581 as well as the CDS for store 01911 on 2/21/2019 as an example of a day with multiple payments that were applied to several different invoices, however, the CDS correctly sent each payment amount as it is reflected on the Collected Sales page.
CFA is wondering what went wrong with the CDS and why the 6 'payments' were placed in the CDS instead of just the 2.
- is blocked by
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CFAMX-11540 Production Defects
- Open
- relates to
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CFAMX-12955 Customer Sales Report incorrectly showing Collected Sales broken down
- Done