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Type: Customer Defect
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Status: Done (View Workflow)
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Priority: Major
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Resolution: Closed/Resolved by Caller
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Affects Version/s: CFA 2020R4
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Fix Version/s: None
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Component/s: None
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Labels:None
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VTask #:VTASK0439142
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Root Cause:for Cherlyn
Store 02763
Unable to apply $102.81 to invoice number 5306882
Error 'Unable to apply collected sale'
select* from CustomerInformation with (nolock)
where entityid=1558
order by customername
--1289636 Lenoir County Corp Ext
select* from tbTransactionSummary with (nolock)
where EntityID=1558 and BusinessDay='2020-12-04 00:00:00' and postransactionid=5306882
select* from tbCustomerOnAccountBalanceEvent with (nolock)
where CustomerId=1289636 order by EventTimestamp desc
select* from tbTransactionControlInfo with (nolock)
where EntityID=1558 and clerkname='Rouse, Yudith' and businessday='2020-12-04 00:00:00' and SystemTransactionID=13506261441
$10.59 was applied as a credit and that needs to be removed
- is blocked by
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CFAMX-11540 Production Defects
- Open