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  1. CFA MX
  2. CFAMX-13594

Not receiving email notifications for Daily Sales report and Inventory Extension Report

    Details

    • Type: Customer Defect
    • Status: Done (View Workflow)
    • Priority: Major
    • Resolution: Closed/Resolved by Caller
    • Affects Version/s: CFA 2020R1
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • VTask #:
      VTASK0445056

      Description

      Store 02777

      The store has never received email notifications for Daily Sales report and Inventory Extension Report.  In the attachment the store appears to have turned both notifications on.

      Running the following query I see failed to send

      select * from tbAuditLog with(nolock)
      where AuditDateTime > '2021-01-01'
      and entity = '1569'
      and AuditType = 'Auto Notification'
      and AuditNote like '%DailySalesReportBankingClose%'

       

      Adjusting the query the vast majority of records returned are Error messages

      select * from tbAuditLog with(nolock)
      where AuditDateTime between '2021-01-01' and '2021-01-10'
      --and entity = '1569'
      and AuditType = 'Auto Notification'
      and Title = 'Daily Sales Report sent at Finalize Day'

       
      it seems that we get these three errors each time this auto notification runs:
       
      .Error: Dashboard message option not checked.  (on Notification method : Dashboard )  .NoticeType: DailySalesReportBankingClose .NotifyWho: StoreContact
       .Error: Send SMS option not checked.  (on Notification method : SMS )  .NoticeType: DailySalesReportBankingClose .NotifyWho: StoreContact
       .Error: Popup Alert option not checked.  (on Notification method : Popup Alert )  .NoticeType: DailySalesReportBankingClose .NotifyWho: StoreContact
       
       
      and when it fails, we also get this one
       
      .Error: System.InvalidOperationException: Collection was modified; enumeration operation may not execute.     at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource)     at System.Collections.Generic.List`1.Enumerator.MoveNe

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              • Assignee:
                Asad.Siddiqui Asad Siddiqui (Inactive)
                Reporter:
                Robert.Johnson Robert Johnson (Inactive)
              • Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

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