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  1. CFA MX
  2. CFAMX-13900

Error "The requested Operation Failed" when assigning TBC to Customer Account.

    Details

    • Type: Customer Defect
    • Status: Done (View Workflow)
    • Priority: Major
    • Resolution: Closed/Resolved by Caller
    • Affects Version/s: CFA 2021R1
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • VTask #:
      VTASK0448516
    • Root cause - Reason:
      Bad data
    • Root Cause:
      Bad Data

      Description

      Description

      Error "The requested Operation Failed" when assigning TBC to Customer Account.
      Environment : PROD
      Store : Example 01614, Multiple Stores
       Steps
      1. Navigate to Store
      2. Navigate to URL https://inform.cfahome.com/mms_logon.aspx?bypass_sso=true
      3. Click on the Workflow > TBC
      4. Click the edit icon for transaction 8097064 and select account CFA Delivery and save 
      Results : The requested operation failed

      Expected : Account name to save to the TBC without error 

       

      Attached Elmah errors

        Attachments

        1. 1614.PNG
          1614.PNG
          472 kB
        2. 16142.PNG
          16142.PNG
          433 kB
        3. image-2021-03-19-11-28-16-214.png
          image-2021-03-19-11-28-16-214.png
          79 kB

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              • Assignee:
                Robert.Johnson Robert Johnson (Inactive)
                Reporter:
                Robert.Johnson Robert Johnson (Inactive)
              • Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

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