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Type: Customer Defect
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Status: Done (View Workflow)
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Priority: Major
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Resolution: Done
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Affects Version/s: CFA 2021R2
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Fix Version/s: CFA 2021R5
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Component/s: None
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Labels:None
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VTask #:VTASK0451010
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Root cause - Reason:Functionality new
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Root Cause:Adding retry logic and some more logging
Description
There was an error sending the backup electronic order 4362296, for PRODUCE PROGRAM
Environment : PROD
Store : 01120
Error
1. Title: Enterprise Library Exception Handling
Timestamp: 4/8/2021 10:48:19 AM
Message: HandlingInstanceID: 189b40fd-d14c-49dc-80e1-63fc90ff30c2
An exception of type 'Amazon.Runtime.AmazonServiceException' occurred and was caught.
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04/08/2021 06:48:19
Type : Amazon.Runtime.AmazonServiceException, AWSSDK.Core, Version=3.1.0.0, Culture=neutral, PublicKeyToken=885c28607f98e604
Message : A WebException with status SecureChannelFailure was thrown.
Source : AWSSDK.Core
Help link :
ErrorType : Sender
ErrorCode :
RequestId :
StatusCode : 0
Data : System.Collections.ListDictionaryInternal
TargetSite : Boolean HandleException(Amazon.Runtime.IExecutionContext, System.Net.WebException)
Stack Trace : at Amazon.Runtime.Internal.WebExceptionHandler.HandleException(IExecutionContext executionContext, WebException exception)
at Amazon.Runtime.Internal.ExceptionHandler`1.Handle(IExecutionContext executionContext, Exception exception)
at Amazon.Runtime.Internal.ErrorHandler.ProcessException(IExecutionContext executionContext, Exception exception)
at Amazon.Runtime.Internal.ErrorHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.CallbackHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.RetryHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.CallbackHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.S3.Internal.AmazonS3KmsHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.S3.Internal.AmazonS3PostMarshallHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.S3.Internal.AmazonS3PreMarshallHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.CallbackHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.S3.Internal.AmazonS3ExceptionHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.ErrorCallbackHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.MetricsHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.RuntimePipeline.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.AmazonServiceClient.Invoke[TRequest,TResponse](TRequest request, IMarshaller`2 marshaller, ResponseUnmarshaller unmarshaller)
at Amazon.S3.AmazonS3Client.PutObject(PutObjectRequest request)
at Amazon.S3.Transfer.Internal.SimpleUploadCommand.Execute()
at Amazon.S3.Transfer.TransferUtility.Upload(Stream stream, String bucketName, String key)
at Mx.Exports.ExportsDelivery.AWS.AmazonS3WebService.DeliverStream(String fileName, Stream stream, String endpointAddress, String clientCertificate, String partnerId, String password)Additional Info:MachineName : ATL2CFAAPPV001
TimeStamp : 4/8/2021 10:48:19 AM
FullName : Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=2.0.0.0, Culture=neutral, PublicKeyToken=null
AppDomainName : eStruxure Manager.exe
ThreadIdentity :
WindowsIdentity : CFA\administrator
Inner Exception
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Type : System.Net.WebException, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : The request was aborted: Could not create SSL/TLS secure channel.
Source : System
Help link :
Status : SecureChannelFailure
Response :
Data : System.Collections.ListDictionaryInternal
TargetSite : System.Net.WebResponse GetResponse()
Stack Trace : at System.Net.HttpWebRequest.GetResponse()
at Amazon.Runtime.Internal.HttpRequest.GetResponse()
at Amazon.Runtime.Internal.HttpHandler`1.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.RedirectHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.Unmarshaller.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.S3.Internal.AmazonS3ResponseHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.PipelineHandler.InvokeSync(IExecutionContext executionContext)
at Amazon.Runtime.Internal.ErrorHandler.InvokeSync(IExecutionContext executionContext)Activity Token: 00000000-0000-0000-0000-000000000000
Category: General
Priority: 0
EventId: 100
Severity: Error
Machine: ATL2CFAAPPV001
Application Domain: eStruxure Manager.exe
Process Id: 7924
Process Name: H:\Macromatix\ServerManager\Chick-fil-A - Instance 2\eStruxure Manager.exe
Win32 Thread Id: 5832
Thread Name: Mobile 3
Expected : To have all orders sent to S3
Can we determine what the error means and why the order was not sent to S3? Also how can we retry not only now but in the future if this were to happen again.
- is blocked by
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CFAMX-11540 Production Defects
- Open