Uploaded image for project: 'CFA MX '
  1. CFA MX
  2. CFAMX-16032

Ticket Field in the Finalize Workflow shouldn't Be Displayed

    Details

    • Type: Testing Defect
    • Status: Done (View Workflow)
    • Priority: Major
    • Resolution: Done
    • Affects Version/s: CFA 2021R6
    • Fix Version/s: CFA 2021R6
    • Component/s: HelpDesk
    • Labels:
      None
    • SCRUM Team:
      Brotherhood of Mutants
    • Sprint:
      2021.R6 New Features Sprint 4

      Description

      Details
      Ticket Field in the Finalize Workflow shouldn't Be Displayed

      Testing Environment Details
      Effected Server: JAT
      Store(s): Any
      Logged in User: sysadmin

      Feature: CFAMX-15557 INF-12307: CM - Finalize Day/Insert Closing Changefund script for future doomsday scenarios
      Related Tickets (Stories or Features): CFAMX-15730 - Finalize Workflows - Closed Business Days - Review Modal
      Other Related Links (Confluence, BRDs, Etc...): N/A
      Feature Configurations: N/A

      Steps to Reproduce:
      1. Login to MxConnect
      2. Navigate to Nav Menu > Administration > Help Desk Scripts
      3. Select Finalize Workflows - Closed Business Days from the Script Dropdown

      Expected Result
      Ticket # field shouldn't be displayed for the Finalize Workflow script

      Actual Result:
      Ticket # field is displayed

        Attachments

          Issue Links

            Activity

              People

              • Assignee:
                Colin.Wyatt-Goodall Colin Wyatt-Goodall
                Reporter:
                Tristan.Strong Tristan Strong
              • Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

                  PagerDuty

                  Error rendering 'com.pagerduty.jira-server-plugin:PagerDuty'. Please contact your Jira administrators.