Uploaded image for project: 'CFA MX '
  1. CFA MX
  2. CFAMX-16657

Finalize Day Helpdesk Script Does Not Mark Tasks As Complete (Green)

    Details

    • Type: Sprint Defect
    • Status: Done (View Workflow)
    • Priority: Major
    • Resolution: Completed
    • Affects Version/s: CFA 2021R6
    • Fix Version/s: CFA 2021R6
    • Component/s: HelpDesk
    • Labels:
      None

      Description

      Details
      Finalize Day Helpdesk Script Does Not Mark Tasks As Complete (Green)

      Testing Environment Details
      Effected Server: JAT
      Store(s): Any
      Logged in User: sysadmin

      Feature: CFAMX-15557 INF-12307: CM - Finalize Day/Insert Closing Changefund script for future doomsday scenarios
      Related Tickets (Stories or Features): CFAMX-15736
      Other Related Links (Confluence, BRDs, Etc...): N/A
      Feature Configurations: N/A

      Steps to Reproduce:
      1. Login to MxConnect
      2. Navigate to Administration > Help Desk Scripts
      3. Select Finalize Workflows - Closed Business Days from the Script Dropdown
      4. Select a Store in the Store field (NOTE: Store must have a blank or NULL sales value in the tbBankingClose for the Business Day to be finalized)
      5. Enter a value in Ticket # and Reason fields
      6. Click the Review button
      7. Click Execute button

      Expected Result
      When Script is run successfully, the days prior to the Catch-Up date should be marked as Complete (Tasks marked Green in Workflow)

      Actual Result:
      Workflow Tasks Remain Blue

        Attachments

          Issue Links

            Activity

              People

              • Assignee:
                Tristan.Strong Tristan Strong
                Reporter:
                Tristan.Strong Tristan Strong
              • Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 8h
                  8h
                  Remaining:
                  0h
                  Logged:
                  Time Not Required
                  Not Specified

                    PagerDuty

                    Error rendering 'com.pagerduty.jira-server-plugin:PagerDuty'. Please contact your Jira administrators.