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  1. CFA MX
  2. CFAMX-19094

Closing change fund not accurately reporting Change fund Received

    Details

    • Type: Customer Defect
    • Status: In Dev (View Workflow)
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: CFA 2022R1
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • VTask #:
      VTASK0482959
    • Root cause - Reason:
      Duplicate task
    • Root Cause:
      duplicated entry

      Description

      Description

      Change fund received records are not populating in Change fund received under the closing change fund tab

      Environment : PROD 
      Store : Example store 01519

       

       Steps

      1. Navigate to https://inform.cfahome.com/mms_logon.aspx?bypass_sso=true

      2. Workflow > change the date to 12/03 > Change fund received > two records of $1300 totaling $2600  

      3. Closing change fund > Change fund received only reflects $1300

       

      Results :

      Closing change fund > Change fund received only reflects $1300

       

      Expected : For the Closing change fund > Change fund received to reflect $2600

       

      select* from tbFloatMovement with (nolock)
      where entityid=848 and FloatMovementID in ('16006337','16006335','16006356') order by FloatMovementDate desc

       

      This appears to be a bug but we are unaware of how the store was able to get themselves in this situation.  Can we provide any information on how and why the total under Closing change fund is incorrect.

        Attachments

        1. 02740a.png
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          Robert Johnson
        2. 02740b.png
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          Robert Johnson
        3. 02740c.png
          66 kB
          Robert Johnson
        4. cf.png
          318 kB
          Robert Johnson
        5. cfr.png
          196 kB
          Robert Johnson
        6. screenshot-1.png
          233 kB
          Caner Saritac

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              • Assignee:
                Unassigned
                Reporter:
                Robert.Johnson Robert Johnson (Inactive)
              • Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:

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