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  1. CFA MX
  2. CFAMX-20607

SSO Issues in CFA Production - MXConnect login prompt after session timeout

    Details

    • Type: Customer Defect
    • Status: Done (View Workflow)
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: CFA 2022R2
    • Fix Version/s: CFA 2022R3
    • Component/s: SSO
    • Labels:
      None
    • VTask #:
      VTASK0489376
    • Root cause - Reason:
      Configuration
    • Root Cause:
      the cookie timeout should have been set to 1 hour instead of 1 day.

      Description

      SsoAuth Cookie expiration date is shorter than 1 day in okta site, it is set to 2 hours in production, while it is set to almost 1 day in MX, the user Prompt to MXC login page after the session timeout.

       

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              • Assignee:
                Robert.Johnson Robert Johnson (Inactive)
                Reporter:
                wesam.el-gendy Wesam El-Gendy
              • Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

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