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  1. CFA MX
  2. CFAMX-20733

Inform report not generating

    Details

    • Type: Customer Defect
    • Status: Done (View Workflow)
    • Priority: Major
    • Resolution: Done
    • Affects Version/s: CFA 2022R2
    • Fix Version/s: CFA 2022R4
    • Component/s: None
    • Labels:
      None
    • VTask #:
      VTASK0490508
    • Root cause - Reason:
      Code defect
    • Root Cause:
      url query string limitation.

      Description

      Description

      When running the Customer Statement report another widow is opens "The website cannot display the page" 
      Environment : PROD
      Store : Example 0281
       Steps
      1. Navigate to URL https://m.inform.cfahome.com/?bypass_sso=true 
      2. Navigate to Store 02811
      3. Click on the Menu> Reports > Customer Statement
      4. Run the Customer Statement report 

      Results : "The website cannot display the page"

      Expected : For the Customer Statement report to generate with data

       

       

      Can we determine why the Customer Statement report is not generating?

        Attachments

          Activity

            People

            • Assignee:
              wesam.el-gendy Wesam El-Gendy
              Reporter:
              wesam.el-gendy Wesam El-Gendy
            • Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved:

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