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Type: Customer Defect
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Status: Done (View Workflow)
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Priority: Critical
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Resolution: Closed/Resolved by Caller
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Affects Version/s: CFA 2022R2
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Fix Version/s: None
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Component/s: Inventory
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Labels:None
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VTask #:VTASK0485924
Description
The issue began impacting this restaurant sometime between 4/10 and 4/17 ( incorrect UPT values for non-recipe items)
Impacted restaurants have reported stock outs of these critical inventory items so we'd like to have it resolved as soon as possible to prevent future stock outs.
CFA reported this issue for multiple stores (01882, 02955)
The following screenshot is showing what CFA expecting to see as the UPT Factor (Orange Column) and what is currently available in as the UPT Factor in MXC (Yellow Column)
Ex ItemID 2115 & EntityID = 1027
In MXC UPT = 0.0485
According to our research the UPT is coming from UPTQty column in tbEntityItem table
UPT Factor = ( Inventory Usage / Net Sales ) * 1000
Inventory Usage = Opening On Hand + Receivings (Truck Orders) + Transfers In - Transfers Out - Closing On Hand
Environment : PROD
Store : (01882, 02955)
Steps
1- Open the Item Maintenance Page in MXC and select item 'Sauce, Chick-fil-A Cup'
2- From Right side select Usage Per Thousand
Results :
UPT = 0.0485
Expected :
UPT ~ 0.1140
- blocks
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CFAMX-11540 Production Defects
- Open