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  1. CFA MX
  2. CFAMX-21165

Receiving Messages that Previous Day has Not Been Completed After Using Helpdesk Script to Finalize Days

    Details

    • Type: Sprint Defect
    • Status: Done (View Workflow)
    • Priority: Major
    • Resolution: Completed
    • Affects Version/s: CFA 2022R4
    • Fix Version/s: None
    • Component/s: Workflow
    • Labels:
      None
    • Sprint:
      2022.R4 New Features Sprint 4

      Description

      Details
      Receiving Messages that Previous Day has Not Been Completed After Using Helpdesk Script to Finalize Days

      Testing Environment Details
      Effected Server: M2
      Build: CFA - 22.4.0.5046
      Affected: All
      iPad Version: 14.4.1
      Store(s): 00442 - College Mall
      Logged in User: sysadmin

      Feature: N/A
      Related Tickets (Stories or Features): CFAMX-15736
      Other Related Links (Confluence, BRDs, Etc...): N/A
      Feature Configurations: CFAMX-15557

      Steps to Reproduce:
      1. Login to MxConnect
      2. Change Store to 00442 - College Mall
      3. Navigate to Administration > Help Desk Scripts
      4. Select Script Finally Workflows - Closed Business Days
      5. Enter the Current Date for the Business Day (NOTE: Ensure there are no TBC/Outside Sales, Collected Sales, Deposits for the Business Days prior to the Previous Days)
      6. Select 00442 - College Mall for the Store
      7. Enter any value in the Ticket # Field
      8. Enter any value in the Reason field
      9. Click the Review button
      10. Click the Execute button
      11. Click the Close button
      12. Wait for the new Day to Rollover

      Expected Result
      User should be able to go through the Workflow of the selected Business Day regardless of how many days passed

      Actual Result
      User receives message "Closing Change Fund for previous business day has not been completed."

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              • Assignee:
                Tristan.Strong Tristan Strong
                Reporter:
                Tristan.Strong Tristan Strong
              • Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved:

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