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Type:
Customer Defect
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Status: Done (View Workflow)
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Priority:
Major
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Resolution: Done
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Affects Version/s: CFA 2022R2
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Fix Version/s: CFA 2022R4
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Component/s: Reports
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Labels:None
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VTask #:VTASK0492346, VTASK0492345, VTASK0492344
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Root cause - Reason:Code defect
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Root Cause:in active items will be excluded.
Description
CFA reports everyday 1 or more tickets where the IAR report has less purchases than expected.
to fix this issue we have to set the dates for Daily Stock Balance to the previous month to recalculate and get the updated quantity in the IAR report
Example Store: 04371 - Blue Ash FSU
CFA reported the issue where items purchase quantities are not correct (Ex, Waffle Fries)
Then we run the following and run the Daily Stock Balance task in server manager
When we run the report again the number are corrected as shown below
Environment : PROD
Store : Example 04371
Steps
1. Open the IAR page in MXC
2. Start Count : Monthly 4/30 and End Count : Monthly 5/31
3. Generate Report
Results ; Purchase Qty less than expected
We would like to know why this issue is occurring almost everyday.
Next time this issue will occur I will update this ticket with the info needed and will not fix the issue immediately until you look at the ticket.
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CFAMX-11540 Production Defects
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- Open
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- Clones
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- Done
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