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  1. CFA MX
  2. CFAMX-21559

The transaction log for database 'tempdb' is full due to 'ACTIVE_TRANSACTION'

    Details

    • Type: Customer Defect
    • Status: Done (View Workflow)
    • Priority: Major
    • Resolution: Closed/Resolved by Caller
    • Affects Version/s: CFA 2022R3
    • Fix Version/s: None
    • Component/s: POS
    • Labels:
      None

      Description

      While doing investigation for missing cashiers in MX I found this error in [dbo].[tbPolledLogTransaction] for some stores, the PolledFileName = ERROR - Catch
       
      Please investigate and let us know what this error means and why we are getting this error.? 
       
      Ex: 
       
      EntityID = 4157,  EntityID = 654
       
      MMS.Utilities.MxException: DayShiftProcessing failed at MMS.POS.POSProcessing.TransferFinancial(LivelinkTransactionRecord posRecord, POSTransaction posTransaction, LinkedFinancialList linkedFinancial, SqlTransaction myTransaction) at MMS.POS.

      MMS.Utilities.MxException: DayShiftProcessing failed at MMS.POS.POSProcessing.TransferFinancial(LivelinkTransactionRecord posRecord, POSTransaction posTransaction, LinkedFinancialList linkedFinancial, SqlTransaction myTransaction)
       
      System.Data.SqlClient.SqlException: The transaction log for database 'tempdb' is full due to 'ACTIVE_TRANSACTION'. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) at 
      System.Data.SqlClient.TdsPar
       

      select top 1000 * from [dbo].[tbPolledLogTransaction] with (nolock)
       where   PolledLogTransactionID > 254000000 and EntityID = 4157 and LogDate between '2022-08-12 22:14:30.683' and '2022-08-12 22:14:50.993'
       order by 2 desc

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              • Assignee:
                wesam.el-gendy Wesam El-Gendy
                Reporter:
                wesam.el-gendy Wesam El-Gendy
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                Dates

                • Created:
                  Updated:
                  Resolved:

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