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  1. CFA MX
  2. CFAMX-8184

Helpdesk Script OR Report for troubleshooting which rules are being applied to Store for specific Vendor item

    Details

    • Type: Feature Request
    • Status: Closed (View Workflow)
    • Priority: Major
    • Resolution: No Longer Required
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Core
    • Labels:
    • INF Reference Number:
      INF-12154

      Description

      As a user, I want to be able to take a store number, as well as a vendor item (i.e. 101562), and run a report to see all the relevant rules for that item that have been applied to the entered store, so that I can troubleshoot why items may not be available and who changed rules most recently.

      Specifics:
      1. User enters a store number, and a Vendor Item number. Hits run/generate.
      2. A report (either Helpdesk script output, pdf, csv, on-screen data, etc--anything is fine) gets generated showing me the following columns based on the inputted data:
      a. Type:
      b. Zone V Restaurant
      c. Zone Name
      d. Start Date
      e. End Date
      f. Deleted Date
      g. Last Modified By
      h. CFA Item #
      i. CFA Item description.
      j. CFA Item status (i.e. active/disabled)

      With the above info, our support team will be able to quickly identify the cause for certain vendor items now being available at a given store.

      See an excel mock-up screenshot of the specific type of data we are expecting:

       

       

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              • Assignee:
                will.englefield Will Englefield (Inactive)
                Reporter:
                neha.shah Neha Shah (Inactive)
              • Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

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