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  1. CFA MX
  2. CFAMX-9476

Unable to confirm deposit with only third party ach

    Details

    • Type: Customer Defect
    • Status: Done (View Workflow)
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: CFA 2020R1
    • Fix Version/s: CFA 2020R3
    • Component/s: None
    • Labels:
      None
    • VTask #:
      VTASK0418555
    • Root cause - Reason:
      Code defect
    • Source Code ID(s):

      Description

      Store 00139

      After the release the store is no longer able to confirm deposits with only Third Party ACH

      •Restaurant is on limited hours and only doing sales with square reader in the mall parking lot
      •They are doing no cash sales

       

      Store 04542

      Navigated to Inform > Workflow (April 20) > Deposits

      Enter Third Party ACH amount of ($7,588.31)

      Confirm that the ACH is filled out with the correct amount for Deposits ($7,588.31)

       

      The Workaround is to enter a $1 in Manual Vault Drop (Checks) and remove $1 from the ACH amount. Can we get a solution

        Attachments

        1. unconfirmed deposit 421.PNG
          39 kB
          Robert Johnson
        2. confirmed deposit 416.PNG
          37 kB
          Robert Johnson

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              • Assignee:
                Cherlyn.Thomas Cherlyn Thomas
                Reporter:
                Robert.Johnson Robert Johnson (Inactive)
              • Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:

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