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Type: Customer Defect
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Status: Done (View Workflow)
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Priority: Major
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Resolution: Done
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Affects Version/s: CFA 2020R3
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Fix Version/s: CFA 2020R4
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Component/s: None
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Labels:None
Example storeĀ 04012
OrderĀ 3730208 for , 8/26, has low forecasts for all of the items on the processing time pilot. Their forecasts are quite consistent and they receive daily trucks, but their forecasts yesterday were about 2/3 of their "normal" forecasts for all of these items
it appears that Sunday is being included as a forecast day instead of being "skipped
Sunday 0 forecasts are not being 'skipped' when forecast window is adjusted due to the "processing time" feature.
Note: Skipping Sundays was implemented under: CFAMX-9245
If my memory is still working, I did test and demo this, and it all worked
Problem?!?
- processing time = 48 hours
- order placed on Thursday, for Delivery on Friday, Cover Until Saturday
- in this instance, the forecast that we should be using is:
- Start = Saturday
- End = Tuesday
- Where do these days come from?
- Start = Order day + 48 = Thursday + 48 = Saturday
- End = Cover Until + 48 + 24 (if the 48 spans Sunday) = Saturday + 48 = Monday, but Sunday is in the range, so add another 24 = Tuesday
- But we are not accounting for Sunday correctly
- So we are giving Monday as the End
- Resulting in the forecast range being Saturday - Monday
- which really only includes the forecast for Saturday
- Stores trusted the suggested order, and are now running out of product
Example from Staging:
- Clones
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CFAMX-11544 SO Processing time forecast adjustments are not skipping Sunday 0 forecasts
- Done