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  1. CFA MX
  2. CFAMX-12013

Forecast - Transactions : Help Article does not display

    Details

    • Type: Testing Defect
    • Status: Done (View Workflow)
    • Priority: Major
    • Resolution: Completed
    • Affects Version/s: CFA 2020R4
    • Fix Version/s: CFA 2021R1
    • Component/s: None
    • Labels:
      None

      Description

      Scenario -Store 01919/ Testing /Sep 16, 2020 

      Steps:

      1) Navigate in mobile to Administration and clicked Help Articles

      2) Click Add Article button

      3) Enter values for a Sales article  : Help Article Title,Short Description,External URL

      4) Click the search icon for the Menu Item

      5) enter MxConnect - Forecast

      6) Search for the MxConnect - Forecast

      7) Assign the Sales article to - MxConnect - Forecast - Sales (/Forecasting/View?metric=sales) & MxConnect - Forecast - Sales SystemForecast (/Forecasting/View?metric=sales)

      8) Navigate within mobile to Forecast then click Sales

      9)Click the ? icon on the top of the page help article from past and the help page just added both display in the modal.

      10) Click the help icon to the right of  System Forecast and only my added article displays.

      11) Repeat steps 1 and 2 above and on step 3 enter an article with "Transaction"  in the title of the article

      12) Repeat steps 4, 5 ,6 

      13) At step 7 I am only presented with the MxConnect - Forecast - Transactions (/Forecasting/View?metric=transactions)

      Defect - expect to see - MxConnect - Forecast - Transactions SystemForecast (/Forecasting/View?metric=transactions) and it is not there so a separate Transaction help article for the System Forecast cannot be displayed. This is based on what is seen when adding a Sales article using the Sales System Forecast menu item.

       

       

      NOTE : The Help Article I created on the Forecasting - Sales page for the System Forecast displays as expected & when I click the Help Icon on the Page header (up Top) it displays a different Help article (previously added in the past) as expected (image 3).

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              • Assignee:
                charles.wheeler Charles Wheeler
                Reporter:
                charles.wheeler Charles Wheeler
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                • Created:
                  Updated:
                  Resolved:

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