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  1. CFA MX
  2. CFAMX-12955

Customer Sales Report incorrectly showing Collected Sales broken down

    Details

    • Type: Customer Defect
    • Status: Done (View Workflow)
    • Priority: Major
    • Resolution: Done
    • Affects Version/s: CFA 2020R4
    • Fix Version/s: CFA 2021R3
    • Component/s: None
    • Labels:
      None
    • VTask #:
      VTASK0438422
    • Root cause - Reason:
      Code defect
    • Source Code ID(s):
    • Root Cause:
      Code defect

      Description

      Customer Sales Report incorrectly showing Collected Sales broken down to the amount of the invoice they're applied to - Related to MxC Collected Sales page

      Here is the detail that Robert and I discussed during a call today regarding this defect:

      1. In Order to reproduct this we need a Collected sale for a dollar amount. There is a Workflow button for Collected Sale in MX Connect.

      2. Once the collected Sale is created run the Customer Sales Report from MMS. To run the report Go to MMS >> Reports >> Additional Reports >> Select "Daily Sales" in the Group Dropdown >> Select Customer Sales.

      3. From the right hand side of the Report Selector, make sure to select the correct Store and date. The collected sale should be in the date range selected for the store.

      4. Notice that in the report the Collected sale total is not grouped correctly.

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              • Assignee:
                charles.wheeler Charles Wheeler
                Reporter:
                Robert.Johnson Robert Johnson (Inactive)
              • Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

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