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Type: Customer Defect
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Status: Done (View Workflow)
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Priority: Major
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Resolution: Done
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Affects Version/s: CFA 2022R5
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Fix Version/s: CFA 2023R1
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Component/s: Reports
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Labels:None
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VTask #:VTASK0504602
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Root cause - Reason:Code defect
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Source Code ID(s):
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Root Cause:When an item is discontinued from rules and changed through order guide page the flags got messed up
Escalation Notes: 1)
Item 106889 - CLAMSHELL, SANDWICH NAE W V2 is showing on the printed Purchase Order Guide but not present in Maintain Order Guide.
Please remove 106889 - CLAMSHELL, SANDWICH NAE W V2.
2) Steps to Reproduce:
-> Order Management > Create Order > + Add Order > QCD Services
-> Actions > Print Order Guide
3) Expected Outcome:
Items on the Purchase Order Guide should match the items enabled in Maintain Order Guide.
4) Actual Outcome:
106889 - CLAMSHELL, SANDWICH NAE W V2 is showing despite not being listed in the Maintain Order Guide.
5) Relevant Screenshots: Yes
Snip from the Purchase Order Guide showing the deactivated item listed.
Snip from QCD and CFA Supply showing 106889 - CLAMSHELL, SANDWICH NAE W V2 is not listed.
6) Additional Comments:
Confirmed that 107175 CLAMSHELL, SANDWICH NAE S V3 is enabled for QCD / CFA Supply and is the correct item used by the restaurant.
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CFAMX-11540 Production Defects
- Open