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  1. CFA MX
  2. CFAMX-22755

Items on the Purchase Order Guide should match the items enabled in Maintain Order Guide.

    Details

    • Type: Customer Defect
    • Status: Done (View Workflow)
    • Priority: Major
    • Resolution: Done
    • Affects Version/s: CFA 2022R5
    • Fix Version/s: CFA 2023R1
    • Component/s: Reports
    • Labels:
      None
    • VTask #:
      VTASK0504602
    • Root cause - Reason:
      Code defect
    • Source Code ID(s):
    • Root Cause:
      When an item is discontinued from rules and changed through order guide page the flags got messed up

      Description

      Escalation Notes: 1) 
      Item 106889 - CLAMSHELL, SANDWICH NAE W V2 is showing on the printed Purchase Order Guide but not present in Maintain Order Guide.
      Please remove 106889 - CLAMSHELL, SANDWICH NAE W V2.
       

      2) Steps to Reproduce:
      -> Order Management > Create Order > + Add Order > QCD Services
      -> Actions > Print Order Guide
       
      3) Expected Outcome:
      Items on the Purchase Order Guide should match the items enabled in Maintain Order Guide.
       
      4) Actual Outcome:
      106889 - CLAMSHELL, SANDWICH NAE W V2 is showing despite not being listed in the Maintain Order Guide.
       
      5) Relevant Screenshots: Yes
      Snip from the Purchase Order Guide showing the deactivated item listed.
      Snip from QCD and CFA Supply showing 106889 - CLAMSHELL, SANDWICH NAE W V2 is not listed.
       
      6) Additional Comments:
      Confirmed that 107175 CLAMSHELL, SANDWICH NAE S V3 is enabled for QCD / CFA Supply and is the correct item used by the restaurant.

       

        Attachments

        1. CS0706579 - CFA Supply Maintain Order Guide.png
          16 kB
          Wesam El-Gendy
        2. CS0706579 - Duplicate on Purchase Order Guide.png
          27 kB
          Wesam El-Gendy
        3. CS0706579 - QCD Maintain Order Guide.png
          19 kB
          Wesam El-Gendy
        4. image-2022-11-23-10-30-49-019.png
          205 kB
          Wesam El-Gendy
        5. image-2022-11-23-10-35-08-687.png
          174 kB
          Wesam El-Gendy
        6. screenshot-1.png
          21 kB
          Stacy Privalova
        7. screenshot-2.png
          210 kB
          Stacy Privalova
        8. screenshot-3.png
          210 kB
          Stacy Privalova

          Issue Links

            Activity

              People

              • Assignee:
                charles.wheeler Charles Wheeler
                Reporter:
                wesam.el-gendy Wesam El-Gendy
              • Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

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